Terms and Conditions

Welcome to Wilhelmina Journeys. By using our website (www.wilhelminajourneys.com) and purchasing products, you agree to comply with our Terms and Conditions outlined below.

1. General Information

  • Wilhelmina Journeys specializes in accessories, camping gear, fishing gear, luggage, and tech products.

  • By placing an order, you confirm you are of legal purchasing age in your country.

  • We may update or revise these terms without prior notice.

2. Products and Availability

  • We aim to provide accurate descriptions, images, and specifications for all items.

  • Availability may change depending on stock. If an item is unavailable, customers will be contacted for replacement or refund options.

3. Pricing & Payment

  • All prices are in Euros and may include applicable taxes and fees.

  • Orders are confirmed only once payment is received.

4. Orders & Cancellations

  • An email confirmation will be sent upon order placement.

  • Orders may be canceled by Wilhelmina Journeys in case of suspected fraud, payment failure, or stock unavailability.

5. Shipping & Delivery

  • Delivery timelines are estimated and subject to carrier or customs delays.

  • Customers must provide accurate shipping details. Incorrect addresses may result in non-refundable deliveries.

6. Returns & Refunds

  • Items may be returned within 3 days if unused, undamaged, and in original packaging.

  • Refunds are processed after inspection and will be issued to the original payment method.

  • Shipping fees are non-refundable unless the product is defective or a company error occurs.

7. Limitation of Liability

  • Wilhelmina Journeys is not liable for misuse of products, accidents, or damages arising from their use.

  • Our liability is limited to the purchase price of the product.

8. Intellectual Property

  • All website content, product images, and branding belong to Wilhelmina Journeys. Unauthorized use is prohibited.